Amazon’s Operations Innovation Labs are at the forefront of integrating cutting-edge technology in manufacturing, focusing on sustainable logistics and production methods.
With a clear mandate to boost worker safety, customer satisfaction and environmental responsibility, this high-tech hub offers a view into the emergence of digital transformation in global manufacturing.
Situated in the Piedmont region, near the Italian Alps, Amazon's Vercelli innovation lab is a melting pot for engineers and scientists worldwide.
Their collective aim is to innovate and implement technologies that redefine production processes, significantly impacting Amazon's operations globally.
Since its inception in 2019 at an existing fulfilment centre (FC), the lab has spearheaded Amazon's mechatronics and sustainable packaging initiatives in Europe.
This facility serves not just as a developmental nucleus but also as a practical testing ground for robotics, AI tools and automation technologies.
These innovations, which range from AI-driven sorters to machines optimising packaging, are driven by the principles of enhancing worker conditions, elevating customer experience and reducing environmental impact.
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