2nd ExperienceX Loyalty Bharat Confex & Awards 2025 is India’s flagship platform focused on the convergence of Customer Experience (CX), Loyalty, Personalization, and Trust Technology. Launched as a knowledge and networking initiative, the conclave brings together leaders from across industries who are redefining how businesses engage with customers in the digital-first era.

Backed by research-driven content, high-impact speakers, and India-specific business context, ExperienceX provides a forum for collaboration between government policymakers, digital disruptors, martech innovators, and legacy brand leaders. We aim to shape the future of loyalty and experience transformation by fostering dialogue, showcasing innovation, and spotlighting scalable strategies for long-term customer value.

Whether you're a CXO, a product strategist, or a tech platform, 2nd ExperienceX Loyalty Bharat Confex & Awards 2025 is where India’s most forward-looking CX minds meet to create the next generation of customer trust, engagement, and growth.

Key Theme

Government & Public Infrastructure for CX

Conversational AI & Chatbots

AI & ML in Loyalty & CX

API-Led & Composable CX Architecture

Data Privacy, Consent & Digital Trust

Gamification & Behavioral Loyalty

Omnichannel Loyalty in Retail & FMCG

Loyalty in BFSI & Digital Finance

CX Transformation in Aviation, Auto & Real Estate

Purpose-Driven & Green Loyalty Programs

Cross-Border & Multi-Currency Loyalty

CX for Sensitive Ecosystems:, Telecom, and Utilities

Target Audience

Chief Marketing Officers (CMOs)
Chief Customer Experience Officers
Heads of Loyalty, Retention & CRM
Chief Digital / Transformation Officers
Product Owners, Strategy Heads, and Data Leaders
CIOs / Heads of Martech & Digital Platforms
Representative from Solution Provider Companies
Founders, VPs, and Business Unit Heads from the Industry

Why Sponsor ?

Government & Industry Visibility

Position your brand at the intersection of policy and innovation by showcasing your solutions alongside government bodies, regulators, and public infrastructure enablers such as UPI, ONDC, and Aadhaar-based ecosystems. Be seen by the very leaders shaping India’s customer-centric digital future.

Exclusive Networking Access

Connect directly with C-suite decision-makers, product and marketing heads, digital transformation leads, and public sector stakeholders driving change across retail, BFSI, aviation, automotive, utilities, and more. Build strategic partnerships in an environment curated for business alignment.

Thought Leadership & Solution Positioning

Highlight your expertise by leading sessions, fireside chats, or tech showcases on next-gen loyalty tech, AI/ML for CX, data privacy, and API-first platforms. Influence the narrative and position your brand as a pioneer in customer engagement and retention innovation.

Customer & Market Intelligence

Access deep, actionable insights from panels, keynote discussions, and industry breakouts focused on real-time personalization, composable architecture, zero-party data, and sustainable loyalty models. Understand what India’s CX and loyalty leaders are prioritizing in 2025 and beyond.

Enhanced Brand Visibility

Amplify your presence across digital and on-ground platforms, with branding opportunities, exhibit space, hosted roundtables, and VIP networking. Establish your brand as a trusted enabler of customer growth and trust in a rapidly evolving market.

Naya Bharat Nayi Nishtha

2nd ExperienceX Loyalty Bharat Confex & Awards 2025